Welcome to the
Help Center

How can we help you today? Explore a wealth of knowledge at your fingertips, including frequently asked questions and video tutorials, to assist you on your journey to develop a strong word of mouth marketing strategy.

Referral Requests

How do I use the quick referral request tool?

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How do I use the messaging feature to communicate with referrals?

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Sales Rep Tools

How do I build my personal profile?

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How do I use the quick endorsement request tool?

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Your Company Profile

How do I create a product overview page?

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How do I add a fact sheet to my company profile?

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How do I add a company message to my company profile?

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How do I add an FAQ section to my company profile?

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How do I submit an edit request for my company profile?

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How do I access my free promotional URL?

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Awards, Badges, and Widgets

How do I access awards and badges I've earned?

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How do I use the review widget library?

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Custom Asset Tools

How do I build social media assets?

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How do I build infographic assets?

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How do I build company comparison assets?

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How do I build award announcement assets?

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Soliciting Reviews

How do I start a text review campaign?

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How do I start a phone call review campaign?

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How do I start an email review campaign?

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How do I use the quick review request tool?

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Video Testimonials

How do I collect video testimonials?

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How do I download video testimonials?

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Interacting with Reviews

How do I respond to reviews?

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How do I dispute a review?

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How do I request a review rescore?

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How do I share reviews to social media?

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Account Settings

How do I set up my team settings?

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How do I set up my personal settings?

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Templates

How do I manage messaging templates?

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Admin Controls

How do I set up referral admin controls?

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How do I set up automation and integration?

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How do I solicit Google reviews?

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help center

Need additional help?

Have you noticed some features listed above that you don't have access to with your current plan? We'd love to chat and see how we can provide you with all the tools you need.

Schedule Demo

If you still have questions or need assistance navigating the software, please don't hesitate to reach out. We're here to help!

help center

Need additional help?

Have you noticed some features listed above that you don't have access to with your current plan? We'd love to chat and see how we can provide you with all the tools you need.

Schedule Demo

If you still have questions or need assistance navigating the software, please don't hesitate to reach out. We're here to help!

help center

Need additional help?

Have you noticed some features listed above that you don't have access to with your current plan? We'd love to chat and see how we can provide you with all the tools you need.

Schedule Demo

If you still have questions or need assistance navigating the software, please don't hesitate to reach out. We're here to help!

help center

Need additional help?

Have you noticed some features listed above that you don't have access to with your current plan? We'd love to chat and see how we can provide you with all the tools you need.

Schedule Demo

If you still have questions or need assistance navigating the software, please don't hesitate to reach out. We're here to help!